Privacy Policy
This policy explains how CybexSoft Consultancy Services handles personal data for website visitors, clients, and prospective clients.
Effective date: February 14, 2026
CybexSoft Consultancy Services (CybexSoft, we, our, us) is based in Lucknow, Uttar Pradesh, India. This Privacy Policy applies to data collected through www.cybexsoft.com, our contact forms, and related business communications.
1. Information We Collect
- Identity and contact data (name, company, email, phone, job role).
- Inquiry and project details shared through forms, emails, and meetings.
- Technical and usage data (IP address, browser type, device, pages visited, timestamps).
- Communication records and support interactions.
2. How We Use Information
- To respond to inquiries and provide consulting or support services.
- To evaluate and execute potential client engagements.
- To improve website performance, security, and user experience.
- To meet legal, regulatory, and contractual obligations.
- To send relevant business communications where lawful.
3. Legal Basis and Compliance
We process personal data based on consent, legitimate business interests, contractual necessity, and legal obligations, including applicable Indian laws such as the Information Technology Act, 2000 and related data protection requirements.
4. Data Sharing
We do not sell personal information. We may share limited data with trusted service providers (for hosting, email, analytics, and operations), professional advisors, or authorities when legally required.
5. International Transfers
If data is processed outside India, we use reasonable contractual and technical safeguards to protect the data consistent with applicable legal standards.
6. Data Retention
We retain data only as long as necessary for the purposes in this policy, contractual obligations, legal requirements, and dispute resolution.
7. Security Measures
We use reasonable administrative, technical, and organizational safeguards to protect personal data. No online system is fully risk-free, but we continuously improve security controls.
8. Cookies and Tracking
We may use cookies and similar technologies for core website functions, analytics, and performance optimization. You can manage cookie preferences through your browser settings.
9. Your Rights
Subject to applicable law, you may request access, correction, deletion, withdrawal of consent, or restriction of certain processing activities. To exercise rights, contact us at hello@cybexsoft.com.
10. Children's Privacy
Our services are intended for business and professional users, not children under 18. We do not knowingly collect personal data from children.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of third-party services.
12. Policy Updates
We may update this Privacy Policy from time to time. Material changes will be reflected by revising the effective date.
13. Governing Law and Jurisdiction
This Privacy Policy is governed by the laws of India. Any dispute, claim, or legal proceeding arising out of or related to this policy shall be subject to the exclusive jurisdiction of the competent courts in Lucknow, Uttar Pradesh, India only.
14. Contact and Grievance
For privacy questions, rights requests, or grievances, contact:
CybexSoft Consultancy Services, Lucknow, Uttar Pradesh, India
Email: hello@cybexsoft.com
Also review our Terms of Service.